Selecting the right knowledge management tools: Software trends and key evaluation criteria
- Gilles Balmisse,
- Denis Meingan,
- KnowledgeConsult,
- New Jersey Institute of Technology
Research Output:
Chapter in Book/Report/Conference proceeding
Chapter
Abstract
In this chapter, we update earlier research on the state of the art Knowledge Management (KM) tools and present key evaluation criteria that can be used by organizations to select the applications that best meet their specific KM needs. We briefly describe tools currently available in the software industry to support different aspects of knowledge management and offer a framework for understanding how these tools are clustered based on the functionality they support.
Bibliographic Information
Output type
Research Output:
Chapter in Book/Report/Conference proceeding
Chapter
Host publication Subtitle
Global Approaches and AdvancementsOriginal language
EnglishPages from-to (Number of pages)
Pages 270-280 (11 pages)Publication milestones
- Published - 2008
Publication status
Published - 2008
Publisher
IGI GlobalISBN (Print)
9781605661407Publication IDs
- Scopus: 84900045263