Tools and methods to assess knowledge in the knowledge economy

This tutorial provides an overview of various models and tools for the evaluation of knowledge management both at the national level (across national economies) and at the organizational level (across firms). The tutorial frames the concept of knowledge economies, knowledge management and knowledge development programs. It then focuses on a methodological framework - the knowledge assessment - to appraise national and organizational prospective capabilities to generate new information and knowledge. The knowledge assessment comprises of qualitative and quantitative exercises to collect benchmarking data on relative standing on a series of identified knowledge management drivers synthesized into comparable knowledge management indexes.